FAQ

 

 

Is My Render cleanable?

Yes, whether it is Sand & Cement render, K-Rend, Monocouche, Lime render or Pebble dash, painted render our softwashing process will remove the algae spores thereby removing the red, green, yellow and black algae staining.
 

What causes the red, green, yellow and black stains on my wall render?

Damp and humidity areas causes these, especially during the wet & windy months allowing moisture to penetrate into the texture of the render where organic matter can be absorbed causing growth and reproduction of algae.

Also shaded, poorly lit areas creating a cold and damp environment encourage the growth of algae and can be accelerated in planted areas around the building.
 

Do you carry out a site survey?

Yes, If we are unable to find the property using Google Earth or if it’s an extremely large job, we come out to visit the property at no cost to the customer.  We can also offer a free ‘test patch’ whilst we are on site.
 

How is Render or similar products cleaned?

Soft wash treatments will treat the root cause of the growths, and kill the spores, without damaging the property or harming the environment in any way. Soft washing treats unwanted biological growth and fungus, moss, red and green algae, bacteria, lichen, pollen, mould and other forms of embedded growth on an exterior surface without high pressure.

By using low pressure pumps to clean and rinse with minimal pressures. Soft washing is the fastest and very effective hard surface cleaning method in the UK market producing excellent results. Soft washing can keep surfaces clean for up to 5 years following treatment dependant on weather conditions and position of property.
 

Is it effective?

Once cleaned and treated, the building will look as clean as new and in many cases look aesthetically pleasing again in addition to maintaining or increasing property value.
 

Can you prevent the algae from coming back?

Once the render has been cleaned and treated using Softwash Solutions, it will last for at least 3-4 years depending on the weather condition.
 

Can you paint over algae/mould?

Painting causes more problems as you are masking the real time issues of deterioration on your home/building. This can lead to considerable and unwelcome costs.
 

Does Render cleaning weaken or damage the Render in any way?

No. If the correct cleaning and treatments are applied, this causes no damage or weakness to the Render.   Any damaged render will be highlighted during the survey prior to any works.

 

Are You Trained, Certified and Insured?

Yes we have completed certification training through SoftWash Systems, attended SoftWash hands-on seminars, We are insured for £5million Commercial Liability Policy for Customer protection and peace of mind.

 

Do I need to be at home when you come?

No not always, if we can get clear access to all points of the property and a water supply, you can leave us to get on with it.

 

Do you need to stand our our roof when you clean it?

No. In the UK, roof cleaners must never climb on pitched roofs. Doing so is proven to be particularly dangerous and exposes the roof surface to possible damage.

To avoid this, we use Mobile Elevated Working Platform (MEWP) more commonly referred to as a ‘cherry picker’ or scaffold tower can be used. This allows us to safely work from above the roof, accessing all areas to ensure a comprehensive clean and treatment.

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